Frequently asked questions

Yes. TempAlly tracks every DBS check, certification and compliance document against its expiry date, and creates a task and reminder automatically before anything lapses.

Yes. Share codes, visa expiry dates and follow-up checks are logged and chased on the schedule you set, so a lapsed right-to-work check never slips through.

Yes. Every document is stored against the candidate's record, with access and usage logs so you can see exactly who viewed or changed a file and when.

Yes. TempAlly creates a task and sends a reminder automatically as a document approaches its expiry date, not after it's already lapsed.

Yes. Every certification, training record and compliance document lives on the candidate's profile, tracked automatically rather than in a separate spreadsheet.

Yes. TempAlly is built for healthcare staffing, with DBS, right-to-work and training certificate tracking suited to CQC-ready compliance. See our Healthcare page for more.

Candidates get sent an invite link and complete their own profile, upload documents and set availability from their phone: no paper forms.

No. Onboarding works from any phone browser, nothing to install.

Yes, via the free Candidate Portal module: right-to-work, ID and certifications are uploaded directly by the candidate.

Most candidates complete their profile in under 10 minutes.

Yes. We import your existing candidate and client data for you as part of setup, at no extra cost.

Yes, TempAlly is built specifically for UK temp and staffing agencies, with UK-based support.

Yes. Candidate and client portals can carry your agency's logo and colours, not TempAlly's.

TempAlly connects to tools like Xero, with more integrations added regularly based on client requests.

TempAlly runs as a progressive web app across mobile, tablet and desktop, with a dedicated experience for your team and another for candidates.

Data is encrypted, access is logged, and multi-factor authentication is available for your team at no extra cost.

Open vacancies are matched automatically against compliant, available candidates using a traffic-light system. Green means ready to book.

Yes. Candidates confirm their availability weekly, so you always see a live, up-to-date picture.

Timesheets are requested automatically at the end of a booking and routed to the client for one-click approval.

Yes. Send an assignment offer to several candidates at once and see who accepts before you commit anyone's time.

Yes, via the free Client Portal module: clients see live bookings, confirm shifts and request cover without calling your desk.

Most agencies are live within a day. We import your existing data as part of setup, at no extra cost.

No. Most agency owners are fully set up within a day, and our team helps you move your first candidates over.

Yes, start a free trial with no credit card required.

We import your candidate and client data for you as part of setup, at no extra cost.

Yes, onboarding and training are included at every tier, not sold as a paid extra.

Startup at £45/seat/month for up to 3 users, Premium at £80/seat/month with every free module included and no seat limit, or a custom Enterprise plan. See our Pricing page for details.

No contract on Startup or Premium, cancel anytime. Enterprise plans include a custom agreement, agreed upfront.

Yes, any time. Move from Startup to Premium the moment you're ready for the free modules, there's no downgrade penalty.

No. Seats only cover your internal team; candidates and clients using the portal are unlimited and free on every plan.

Card payment by default, with monthly invoicing available on Enterprise plans.